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We take our customer care very seriously. While our aim is to make the VA loan
process as easy as 1234, we know there are times when you may need additional assistance. We have provided a number of ways for our
Customer Care team to help you:
For Loan information or assistance:
info@1234va.com
For customer support or assistance:
support@1234va.com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential. YOURWEBSITE
customers may also use our toll free telephone support center to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
1-888-254-8022
Monday to Saturday 8:00am to 9:00pm (EST)
Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
703-563-4299
Send your inquiries to:
Weststar Mortgage /
Branch VA115
Attention: VA Loan Department
161 Fort Evans Road / Suite #325
Leesburg, VA / USA
20176
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